Refund and Returns Policy

In our refund and returns policy, we only accept returns of the products within 7 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them. If 7 days have passed counting from the time of purchase, we can’t offer you a refund or returns policy. Immediately WhatsApp +971 585970454 for customer service to help you out process your request for return. Once the item is at our fulfilment centre, it takes 2-5 business days or sometimes more. Under some circumstances for the refund amount to show up in your bank account, depending on how long your bank will process the refund.

Full Refund will be provided under below circumstances:

Wrong Order
The product is not the same as advertise or in the catalog
The product you receive is in damage condition

If the customer returns the product due to the below reasons, he/she will cover the expenses of the shipping/delivery charge minus the total order amount.

Change of mind

Also, be noticed that COD (Cash on Delivery) Orders will be refunded by providing Valid Bank Account details from your end only and not in cash. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you haven’t received a refund yet, first is to call your bank and check if there is a pending refund to be reflected into your account. Ask about their processing time before contacting mginfluences.com. If after calling the bank and waited for a long time and still have not received your refund yet, please contact us at contact@mginfluences.com . We can refund only those products that have regular price and not the items on sale.

Refund and Returns Policy – Exchanges (if applicable)

We only replace items if they are defective or damaged and meet criteria for refund and returns policy. If you need to exchange it for the same item, send us an email at contact@mginfluences.com
Tracking numbers are very important when it comes to processing your return or refund. This will enable us to find and resolve the request easily and smoothly. So make sure you have this number always, without this number may cause delay in the process.

Full Refund will be provided under below circumstances:

Refund and Returns Policy – Exchanges (if applicable)

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